FAQ - SLEEVY
Our Sleevey Pillow
What is the difference between an ergonomic pillow and a comfort pillow?
The ergonomic pillow is the one that will support your neck to relieve your neck pain.
If you're mainly looking for comfort, a regular pillow will do the job, but it won't have any effect on pain.
Basically, the ergonomic one is a relief, the other one is just... pure comfort!
What materials are used in the Sleevey Pillow?
The Sleevy Pillow is made with premium materials including hypoallergenic memory foam and microfiber filling made from cotton and soy fiber. These materials are resistant to dust mites, ensuring consistent, long-lasting support while being soft and breathable.
Is your pillow suitable for all sleeping positions?
Yes, the Sleevy Pillow is designed to accommodate all sleeping positions, whether you sleep on your back, side or stomach.
Its adjustable design allows you to customize the height and firmness for optimal comfort, no matter your favorite position.
How do you wash your pillow?
The Sleevy Pillow comes with a removable, machine-washable cover for easy care. Simply remove the cover and wash it in cold water on a gentle cycle. Then, tumble dry on low to preserve the quality of the material.
How does the Sleevy Pillow improve sleep quality?
The Sleevy Pillow perfectly conforms to the shape of your head and neck, reducing neck tension and shoulder pain.
With its personalized support, it promotes ideal body alignment, improves overall sleep quality and reduces nighttime movements, for more restorative rest.
Our Pure Silk Pillowcases
What is the difference between a silk pillowcase and a regular pillowcase?
Silk pillowcases offer more than just comfort! They are gentle on your skin, help prevent sleep wrinkles, and reduce frizz for your hair.
Unlike a classic pillowcase, silk is naturally hypoallergenic and limits the loss of moisture during the night.
In short, a real little pampering while you sleep!
What are your silk pillowcases made of?
Our silk is produced in China, the historical cradle of this exceptional material, with strict quality standards. We have selected the most beautiful silk, grade 6A, which is the longest and highest quality thread. This choice guarantees incomparable softness for a unique sleeping experience.
Our partners in China are small craft cooperatives made up of around thirty people who weave silk and do the sewing, guaranteeing local production and careful manufacturing.
How do you wash your silk pillowcase?
Easy! Here are the golden rules:
- Wash at 30°C
- Spin at 400 rpm (maximum 600)
- Wash inside out to preserve silk
Quick tip: use a protective bag and similar colors.
And above all, no need to iron silk! It dries super quickly, and you can enjoy its softness again the next day.
Shipping & Returns
What is the delivery policy?
We offer fast and secure delivery right to your door.
Our shipping times are 24/48 hours.
Our delivery times are 5-7 working days.
You can also track your order in real time using our online tracking system.
Do you offer a satisfaction or money back guarantee?
Yes, we offer a 100% satisfaction guarantee.
If for any reason you are not completely satisfied with your purchase, you may return it to us within 30 days of receipt for a full refund.
Your satisfaction is our top priority.
